Payments:

·        Accepted payment methods for shipping to India:

o   Major debit and credit cards (MasterCard, Visa, American Express)

o   Net Banking options across major banks

o   UPI and Wallets

·        Cash on Delivery (COD) facility is not available.

·        Accepted payment methods for international transactions:

o   Major Credit Cards (MasterCard, Visa, American Express)

Shipping Charges:

·        Domestic orders: Free shipping.

·       For international orders, customers are requested to bear the applicable shipping charges as per their delivery location and order weight.

Delivery Timeline:

• Domestic orders: 2 weeks for delivery.
• International orders: 8 weeks for delivery.
• Ready To Ship orders: Shipped within 3 business days.
• Note: Saturday, Sunday, and public holidays are not considered as working days.

Shipping of Products:

·        Products shipped from store/workshop in Hyderabad.

·        Delivery to address mentioned in checkout.

·        If package appears damaged or tampered at delivery, do not accept it.

·        Shipping confirmation email sent after product dispatch.

·        Delivery attempted three times; accurate address and mobile number needed.

·        Note: Non-Availability on Delivery returns are not eligible for refunds or repeat fulfillment.

Returns:

·        No refunds or store credits issued.

·        Size guide check recommended; strict NO EXCHANGE policy.

·        Returns accepted only for genuine product damage or manufacturing defects.

·        Photograph damaged product on delivery; contact within 24 hours at info@kavyakriti.com for resolution.